Your Community Score is mainly used as a factor for determining eligibility for any offers we give you. It’s important that you maintain a decent Community Score if you want to have a better chance at acceptance.
Although being quite major, your Community Report isn’t the only factor we use for such purposes. Other factors may include:
Good question. Your Community Report will be used to evaluate your eligibility for certain products and services we have. Unfortunately, we don’t disclose what particularly we’re looking for in your score (and that may depend on the service you’re applying for as well). However, here are a few examples of when we’ll pull your Community Report to determine eligibility:
You can review your Community Report online at https://report.libraryofcode.org
For this, you’ll require your PIN. To get your PIN, run ?score
in DMs with Library of Code#5234. This is our Community Relations bot. We’ve provided a picture of the bot’s profile below to help avoid confusion.
After running ?score
, you’ll receive an embed with your Community Report and your PIN. Your PIN is formatted like this, XXX-XX-XXXX
, consisting of numbers and hyphens only.
To view your Community Report online, go back to the aforementioned page and input your PIN. Then click the Enter button.
Disclaimer: if you’ve had many soft inquiries before, loading your Community Report on the web may take longer than usual. Allow it up to 15 seconds.
If you prefer not to go through the hassle of doing it through the web interface with your PIN, you can always run ?score
in either a public server channel or in DMs with the Community Relations bot to receive your Community Report.
There are two types of inquiries; soft inquiries and hard inquiries, both of which have different usages. Below, we’ve explained them quite in depth for you to understand better.
A Soft Inquiry is logged whenever someone accesses your Community Report. This happens when either you access it or an authorized member of our team accesses it. Usually, soft inquiries are not made when determining eligibility for certain services and things. Soft Inquiries don’t expire and are kept on record indefinitely and they do not affect your Community Score.
Soft Inquiries are typically made for account reviews, account verification, or pre-approvals.
Hard Inquiries are fairly different from Soft Inquiries. Instead of reevaluation and redetermination, Hard Inquiries are usually filed whenever a Staff member wants to check your eligibility for something when you don’t have it. Unlike Soft Inquiries, for each Hard Inquiry you have, your Community Report’s Other Score is dropped by 2.
Below is the officially known inquiry log formats. We hope that you will be able to better reference them and understand them when viewing your inquiries on your Community Report.
In this context, your username is Michael.
?score
command to view your Community Report on Discord.?whois
command. For privacy reasons, we only display your total score on your ?whois
profile.?apply full
.You can opt in to be notified whenever your Community Report is hard pulled (whenever a Hard Inquiry is made). To prevent abuse of this feature, we don’t support notifications for Soft Inquiries, since this can be misused by other community members and you yourself. To enable notifications, run ?score notify on
with the Community Relations bot.
Enabled notifications and don’t want them anymore? Don’t worry. Just run
?score notify off
to disable them.
Well, I’ve accessed it. What do I do with it now? What does all this information mean? How is it relevant to me?
We’re glad you asked. This section will explain that concisely.
Your Activity score has a max of 96. The Department of Community Engagement may look particularly at your activity score when determining your eligibility for promotions to Regulars, etc.
Your Roles score tells us how many roles you have. As previously mentioned, the allowed list of roles excludes self-assignable roles. Eligible roles include Constants, Regulars, Associates, Staff, etc. These are roles which cannot be self-assigned and require work to obtain.
Your Moderation score has a heavy impact on your overall Community Score. It has a max of 2 and has no limit, which emans that your moderation score can drop negatively. Each infraction carries a penalty of -30 in Moderation.
Your Cloud Services score is determined by various factors of our Cloud Services. Account warnings, account locks and account deletions carry heavy weight on your overall Community Score, and can severely decrease it, so we suggest that you adhere to the Cloud Services Terms of Service and use Cloud Services responsibly.
Your Other score can be affected by the following:
This is a score awarded to Associates and Staff members. Since they may have busier roles than regular members, they’re automatically given an extra +20 for the miscellaneous score, which can help level out the score if other components, such as the Activity Score is low.
Recently, we’ve added on score histories to your Community Report. This is to help Staff members analyze your Report better. As suggested in the name, it keeps a history of your Report. Your Historical Report is updated every night at 8 PM ET.
You can review your Historical Report on the web interface or by using ?score hist
.
To generally categorize your score, we place it into one of four categories. Those are EXCEPTIONAL, EXCELLENT, GOOD, FAIR and BAD. Generally, you’ll want to keep your score between GOOD and EXCEPTIONAL. Below are the official ranges for score categorization.
Maintaining a high score increases your chances of being approved and recommended for new things, such as Associates offers and tier 2 promotions!
If you’d prefer not to be hard pulled and have your Community Report affected, you can lock it. Locking your Community Report means that all attempted Hard Inquiries will be rejected. However, Soft Inquiries, both by you and authorized Staff will still be possible.
To lock your report, run ?score pref lock
with the Community Relations bot.
Of course you can. It’d just be the reverse of locking it; run ?score pref unlock
with the Community Relations bot.
Well, first you need to remember the reason for which you’re locking your Report. That’s right, it’s to avoid Hard Inquiries. However, at the same time, you need to remember that Hard Inquiries are done for a reason, and that it isn’t all a disadvantage.
Locking your Report essentially means that you’re revoking anyone’s permission to run Hard Inquiries in your report. You’ll have to unlock it if you’re applying for anything. It mostly exists as a fraud preventative or to prevent accidental applications, however both of these are rare.
There has been a recent major and significant update to your Community Reports. Authority-yielding Staff members (Moderators, Technicians, Supervisors, and Directors) may record negative actions through the process of a judgement to your Community Report.
Commonly, judgements are issued to members as a result of the following occurences:
Judgements have three tiers of severity. Each tier of severity is associated with a level of negative impact on our account. Having an active judgement with the highest tier of severity will most likely disqualify you for if not all, the vast majority of services and programs offered by us. This is determined on a case-by-case basis with our Staff team.
Judgements can be issued indefinitely (the duration is subject to the discretion of the issuing Staff member, the severity of your judgement, and other relevant factors). Judgements cannot be appealed unless issued in error or stated otherwise by a Director.
You will not receive a notification upon receiving a judgement. Therefore, it’s highly advised that you regularly query your Community Report.
Utilizing your Community Report, when you submit an application through the Instant Application Service (IAS), our systems contact the Electronic Decision Service (EDS) to analyze collected data (such as active judgements, historical report data, and current community report data) to make a statistical and arithmetical evaluation.
In most cases, you’ll be able to submit an application through EDS and get an instant result. However, in some cases, manual intervention and judgement from an authorized member of our Staff team may be required.
Submitting an application (excluding preapprovals) runs a Hard Inquiry on your Community Report.
You can use preapprovals to self-evaluate your eligibility before you actually apply for something. Although preapprovals don’t guarantee you a 100% approval chance, they can guide you to making an application at the right time.
?apply full
for a list of all existing applications.For example, if I would like to preapply for the Constants role, I would run ?apply p::role::constants
.
The Community Relations bot would then send a request to EDS.
Your result will be returned in the response.
APPROVED
This means that you were preapproved. Your chances of being approved in the real application are decently high.
PRE-DECLINE
You were predeclined by EDS. This usually means that EDS was unable to process your application due to an existing condition which prevents EDS from doing so. An example of this could be trying to run ?apply role::constants
when your Community Report is locked.
N/A or UNKNOWN
Most likely, an internal error occurred with EDS and it’s unable to process your application at the moment. Please try again later.
As briefly prefaced above, some applications may require manual (human) intervention since the resources available to EDS may be insufficient for making an informed decision.
It’s suggested to request an SAA if any of the following conditions are met:
You can request an SAA either by calling us or by sending a direct message to Ramirez#9103, our Discord mod mail bot.
You’ll be asked to provide your full PIN when authorizing the SAA.
You can only request a reconsideration for an application that was automatically declined by EDS within the past 2 months. If the hard inquiry has disappeared off your Community Report, you will no longer be entitled to a reconsideration.
When requesting a reconsideration, please have the following information available for the agent handling your request: